EpicX Privacy Policy

Last updated: August 9, 2026 | Effective Date: August 9, 2026 | Version: 2026-08-09-marketplace-digital-editions

EpicX is a product operated by GoldenEpic Solutions Inc. Learn more about our products at goldenepics.com.

1. Information We Collect

When you use EpicX, we collect:

2. Required vs. Optional Data

To create and secure your account, we require certain information (such as email and phone number). Other information (like your bio or avatar) is optional and can be provided or removed at any time.

3. How We Use Your Information

We use your information to:

3.1 Platform Feature Processing

We may process content, text, metadata, usage data, and related app activity to provide and improve EpicX features, including:

Text-to-speech narration, comic generation, and other assisted features may involve third-party technology providers, including Async and ToONeR and their disclosed subprocessors. These providers may process the content, text, prompts, metadata, and technical information needed to deliver the requested feature, subject to applicable agreements and their own terms or privacy policies where relevant.

3.1.1 Automatic Community Translation

Automatic community translation is optional and is off until an account holder enables it. When enabled, EpicX may send eligible human-readable text from direct messages, Circle Chat, Circle and global-feed posts, comments, replies, quoted or forwarded previews, inbox snippets, and eligible notification previews to a contracted machine-translation provider so that the recipient or viewer can read it in the content language selected for that account.

A recipient's or viewer's translation choice can cause text written by another user to be processed for translation even when the author has not enabled translation for their own account. Translation does not change who can access the content: EpicX applies the same participation, membership, block, publication, and visibility rules before resolving content for translation.

EpicX currently uses Google Cloud Translation. EpicX may use DeepL API Pro only when it is configured under appropriate data-processing terms. These providers act as service providers or processors for the translation request. EpicX sends the eligible text and requested target language; it does not intentionally include the EpicX account ID or entity ID in the provider translation payload. Supported mentions, usernames, URLs, emoji, share metadata, and media placeholders are protected from translation where technically feasible.

Voice recordings, voice transcription, and text contained only inside images are not included in automatic community translation. Notification text is translated only when automatic community translation and notification previews are both enabled. If translation is unavailable, EpicX displays the original content without delaying communication.

The original content remains the authoritative record for moderation, reports, legal review, editing, forwarding, sharing, and search. Machine translations may be inaccurate and may not preserve wording, tone, context, or meaning.

EpicX may cache translated text, the detected source language, target language, provider attribution, and a content hash for up to 180 days to reduce repeated provider processing. Translation caches are invalidated when content changes, removed with deleted content where supported, and otherwise expire automatically. Turning automatic translation off stops new automatic translation requests for that account; an existing shared cache may remain until it expires or the underlying content is deleted.

You can withdraw translation consent at any time under Profile > Language & Translation without losing access to the original community features. EpicX retains limited consent records as needed to demonstrate and administer your privacy choice.

Public profile scenes may display your selected avatar, Backdrop, active companion, and equipped achievements according to your profile and achievement visibility settings. Asset files and manifests may be cached locally on your device for performance and offline fallback.

ToONeR may be used by authorized administrators as an asset-production tool. The live profile experience does not send individual user avatar loadouts or companion state to ToONeR. Reviewed production assets are published to EpicX separately.

3.2 Epic Sparks and Gifts

To operate Epic Sparks and creator gifts, we process Spark balances, purchase receipts and provider transaction identifiers, estimated fees and taxes, purchase-lot allocations, stored gift quantities and versions, delivery records, author gift earnings, fraud signals, public-attribution choices, refund and chargeback records, and payout reconciliation. Public gift attribution is off by default.

Apple, Google, or Stripe processes payment information under its own terms. We receive only the purchase, refund, account-binding, and settlement information needed to validate delivery, prevent duplicate grants, reconcile liabilities, and comply with legal and accounting obligations.

Gift asset prompts and reviewed production requirements may be processed by ToONeR and its disclosed image-generation providers. EpicX does not send private payment credentials to those providers.

4. Information Sharing

We do not sell your personal information. We may share your information:

4.1 Payments & Third-Party Services

Third parties process your information under their own terms and privacy policies. We encourage you to review them.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.

6. Communication and Verification

We may use your email address or phone number for necessary account and service communications. Marketing email and phone-tray promotions require a separate opt-in:

We retain marketing consent and withdrawal records as reasonably necessary to demonstrate compliance with applicable anti-spam requirements, including Canada's Anti-Spam Legislation (CASL).

Phone numbers are used solely for account verification and security purposes. We do not share your phone number with third parties for marketing purposes.

7. Your Rights

You have the right to:

8. Data Retention

We retain personal data only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Community translation cache entries expire after no more than 180 days unless removed earlier because the underlying content is edited or deleted. Limited translation-consent records may be retained to administer and demonstrate the privacy choice. Accounting, seller, payout, order, tax-profile, consent, and supporting electronic records may be retained for at least six years after the end of the relevant tax year, and longer during a legal hold, audit, dispute, or mandatory retention period. Tax identifiers are field-level encrypted and excluded from ordinary app and admin responses. When records are no longer required, we delete or anonymize them.

8.1 Accountability, Safeguards, and Breaches

We identify purposes before collection, limit collection and use, maintain access controls and audit records for sensitive information, and investigate suspected security incidents. Where applicable law requires notification of a breach creating a real risk of significant harm, we notify affected individuals and the appropriate authority.

8.2 Parent Mode

Parent Mode stores a guardian email, verification state, strongly hashed Parent PIN, synchronized restriction settings, short-lived authorization sessions, security events, and recovery status. Plaintext Parent PINs are never stored. Guardian notices and audit records may be retained where needed for account security, disputes, and legal obligations.

9. International Transfers

Your information, including eligible community text processed by translation service providers, may be processed in countries other than where you live. We use contractual and technical safeguards appropriate to the service and take steps to protect data when it is transferred across borders.

10. Regional Privacy Rights

Depending on your location, you may have additional rights (such as access, deletion, correction, portability, or objection to processing). We honor valid requests as required by applicable law.

11. Children's Privacy

EpicX is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy and, where a change is material or applicable law requires it, provide an in-app notice or request renewed acknowledgment or consent.

13. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: admin@goldenepics.com

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