EpicX Privacy Policy

Last updated: February 10, 2026

EpicX is a product operated by GoldenEpic Solutions Inc. Learn more about our products at goldenepics.com.

1. Information We Collect

When you use EpicX, we collect:

Account Information: Email address, phone number (required), username, and password when you create an account.
Verification Data: Email verification status and phone verification status to ensure account security.
Profile Information: Display name, avatar, and bio that you choose to provide.
Communication Preferences: Notification settings including email and push notification preferences.
Usage Data: Reading history, preferences, and interaction with the app.
Device Information: Device type, operating system, and app version for troubleshooting.
Messaging Data: Direct messages sent between users within the app.
Payment & Transaction Data: purchase history, subscription status, digital credit balances, and transaction records. Where applicable, we may store limited payment-related identifiers (for example, order/transaction IDs, Stripe Payment Intent IDs, dispute/chargeback status) for customer support, accounting, fraud prevention, and to deliver purchased items/credits.

2. Required vs. Optional Data

To create and secure your account, we require certain information (such as email and phone number). Other information (like your bio or avatar) is optional and can be provided or removed at any time.

3. How We Use Your Information

We use your information to:

Provide and maintain our services
Verify your identity and secure your account (email and phone verification)
Enable communication between users through direct messaging
Personalize your reading experience
Process transactions and send related information
Send notifications about your account, circles, and updates based on your preferences
Improve our services and develop new features
Ensure compliance with our Terms of Service and community guidelines

4. Information Sharing

We do not sell your personal information. We may share your information:

With your consent
With other users based on your privacy settings (e.g., profile visibility)
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist in our operations (e.g., SMS verification services)

4.1 Payments & Third-Party Services

Stripe: We may use Stripe to process certain payments and to support payouts via Stripe Connect (where available). Stripe may process payment details directly. Their use of information is governed by Stripe’s own policies.
Stripe Connect (payouts): If you are an author and request withdrawals, you may be required to complete onboarding/verification through Stripe Connect (for example, identity and/or bank account verification) depending on your country and payout method.
Google Sign-In: If you choose to sign in with Google, Google may provide us with basic account information (such as email and profile details) as permitted by your Google settings and the integration.
Apple App Store / Google Play: If you purchase subscriptions or digital items through Apple or Google, those platforms handle billing under their policies. We may receive purchase/entitlement signals to confirm delivery and account access.

Third parties process your information under their own terms and privacy policies. We encourage you to review them.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.

6. Communication and Verification

By providing your email address or phone number, you consent to receive:

Account verification codes and security notifications
Service-related communications
Notifications based on your selected preferences
Marketing communications (which you can opt-out of at any time)

Phone numbers are used solely for account verification and security purposes. We do not share your phone number with third parties for marketing purposes.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Export your data
Opt-out of marketing communications

8. Data Retention

We retain personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.

9. International Transfers

Your information may be processed in countries other than where you live. We take steps to protect your data when it is transferred across borders.

10. Regional Privacy Rights

Depending on your location, you may have additional rights (such as access, deletion, correction, portability, or objection to processing). We honor valid requests as required by applicable law.

11. Children's Privacy

EpicX is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

13. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: admin@goldenepics.com