EpicX Terms of Service

Last updated: February 10, 2026 | Effective Date: February 10, 2026

1. Acceptance of Terms

Welcome to EpicX! These Terms of Service ("Terms") govern your access to and use of the EpicX mobile application, website, and related services (collectively, the "Service"), operated by GoldenEpic Solutions Inc. ("Company," "we," "us," or "our").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility and Account Registration

2.1 Age Requirements

• You must be at least 13 years old to use EpicX.
• If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you must have permission from a parent or legal guardian.
• By using the Service, you represent and warrant that you meet these eligibility requirements.

2.2 Account Registration and Verification

• You must provide accurate, current, and complete information during registration, including a valid email address and a valid phone number.
• You may be required to verify your email address and phone number through verification codes sent via email or SMS.
• You are responsible for maintaining the confidentiality of your account credentials and verification codes.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• Phone numbers provided are used solely for account verification and security purposes.

3. User Content and Communication

3.1 Your Content

"User Content" includes any content you create, upload, submit, or share through the Service, including but not limited to:

• Books, stories, chapters, and written works
• Comments, reviews, and ratings
• Profile information, avatars, and bios
• Messages, posts, and communications in Circles
• Direct messages sent to other users
• Polls, events, and other community contributions

GoldenEpic Solutions Inc. acts as a platform provider. User Content is created by users, and we are not responsible for user-generated content. Users are solely responsible for their User Content and for ensuring it complies with these Terms and applicable laws.

3.2 Content Ownership

You retain ownership of your User Content. However, by submitting User Content to EpicX, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with operating and providing the Service.

3.3 Content Guidelines

You agree not to post, upload, or share content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or discriminatory
• Infringes on intellectual property rights of others
• Contains sexually explicit material involving minors
• Promotes violence, self-harm, or illegal activities
• Contains malware, spam, or phishing attempts
• Impersonates another person or entity
• Violates any applicable laws or regulations

3.4 Content Policy (Community Guidelines)

EpicX allows user-generated content, including stories, comments, posts, messages, listings, and other community content. To protect users, creators, and our ability to operate (including compliance with Apple/Google platform rules and payment provider rules), the following content and behavior are prohibited.

• Pornography / sexually explicit content: Explicit sexual content is not allowed. Any sexual content involving minors is strictly prohibited and may be reported where required by law.
• Hate speech: Content that targets people based on protected characteristics (e.g., race, ethnicity, nationality, religion, disability, sex, gender identity, or sexual orientation) is prohibited.
• Violence glorification: Content that glorifies real-world violence or encourages harm is prohibited.
• Illegal content: Content that facilitates illegal activity or violates applicable laws is prohibited.
• Copyright / IP infringement: Uploading or distributing content you do not have rights to is prohibited.
• Harassment and exploitation: Threats, bullying, doxxing, extortion, or sexual exploitation are prohibited.

We aim to review reported content within 24–72 hours. Some cases may take longer depending on volume, severity, verification needs, or legal requirements.

4. Author Terms

4.1 Publishing on EpicX

• Authors who publish works on EpicX retain full copyright to their original works.
• By publishing, you grant EpicX a license to display and distribute your work through the platform.
• You represent that you have all necessary rights to publish the content.
• You are solely responsible for the content you publish.

4.2 Book Inactivity Policy

To maintain platform quality and ensure active content:

• 3-Month Warning: If a book marked as "ongoing" or "in-progress" receives no updates (new chapters, edits, or author activity) for 3 consecutive months, the author will receive a warning notification via email and SMS.
• 5-Month Transfer/Removal: If no activity occurs after 5 months from the initial warning, the book may be:
  • Removed from public listings, or
  • Transferred to GoldenEpic Solutions Inc. for archival purposes
• Exceptions: Books marked as "completed" are exempt from this policy.
• Reactivation: Authors may reactivate removed books by contacting support, subject to review.

4.3 AI Tools Fair Usage Policy

Subscription tiers include AI-powered writing and cover generation tools subject to fair usage limits:

• Free Tier: $0.50 CAD worth of AI usage per month (~1,000 words)
• Author Tier: $1.50 CAD worth of AI usage per month (~2,500 words)
• Author Pro Tier: $2.50 CAD worth of AI usage per month (~4,000 words)
• Fair usage applies to prevent abuse and ensure service availability for all users.
• When approaching limits (80%), users will receive warnings.
• Upon reaching limits, AI features will be temporarily unavailable until the next monthly reset.
• Limits reset on the 1st of each month.
• Excessive or abusive usage may result in account restrictions.

4.4 Monetization

• Authors may earn revenue through various platform features (premium content, tips, etc.).
• Revenue sharing terms are subject to separate Author Agreement terms.
• We reserve the right to modify monetization features and rates with reasonable notice.
• Authors are responsible for any applicable taxes on their earnings.

5. Marketplace Terms

5.1 Sellers

• Sellers must comply with all applicable laws and regulations.
• Product descriptions must be accurate and not misleading.
• Sellers are responsible for fulfillment, shipping, and customer service.
• EpicX may charge commission fees on sales (rates disclosed in Seller Dashboard).

5.2 Buyers

• All purchases are subject to seller terms and return policies.
• EpicX facilitates transactions but is not responsible for seller conduct.
• Disputes should first be resolved directly with the seller.

6. Virtual Currency & Purchases

6.1 POP Credits

• POP Credits are virtual points earned through platform activities.
• POP Credits have no real-world monetary value and cannot be exchanged for cash.
• POP Credits can be used to redeem items in the POP Store.
• We may modify or discontinue the POP system at any time.

6.2 Epic Credits (Wallet)

• Epic Credits represent real monetary value within the platform.
• Deposits and withdrawals are subject to verification and processing times.
• We may impose minimum/maximum limits on transactions.
• Fraudulent transactions will result in account termination and legal action.

6.4 Anti-Abuse and Economy Protection

Accounts engaging in suspicious earning patterns, fraud, chargeback abuse, or manipulation of rewards/credits may be restricted, have earnings held, or be suspended/terminated. We may also remove content and correct credit balances where permitted by law and policy.

• No self-tipping: You may not tip your own account or content (including through alternate accounts).
• No tipping loops: Reciprocal/circular tipping patterns intended to inflate earnings are prohibited.
• Limits and eligibility: We may apply account-age requirements, per-day tipping limits, and per-author limits to protect the economy and prevent abuse.
• Review and holds: Tips and creator earnings may be delayed, reversed (where permitted), or held for review before becoming withdrawable, including prior to withdrawal approval.

6.3 Refunds

• Digital purchases (books, chapters) are generally non-refundable once accessed.
• Physical product refunds are subject to seller policies.
• Subscription refunds are processed pro-rata for unused periods.

7. Circles (Communities)

7.1 Circle Conduct

• Circle members must respect community guidelines and other members.
• Circle owners/moderators have authority to enforce rules within their circles.
• Harassment, bullying, or toxic behavior is prohibited.

7.2 Circle Content

• Content shared in Circles is subject to the same content guidelines as all User Content.
• Private circles do not exempt content from platform rules.

8. Intellectual Property

8.1 EpicX Property

The Service, including its design, features, content (excluding User Content), trademarks, logos, and software, is owned by EpicX and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

8.2 Copyright Infringement

We respect intellectual property rights. If you believe content on EpicX infringes your copyright:

1. Send a DMCA notice to: admin@goldenepics.com
2. Include: description of copyrighted work, location of infringing content, your contact information, statement of good faith belief, and signature.

9. Prohibited Activities

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to any part of the Service
• Use bots, scripts, or automation without permission
• Interfere with or disrupt the Service or servers
• Circumvent security features or technical limitations
• Scrape, harvest, or collect user data without consent
• Create multiple accounts to abuse promotions or evade bans
• Engage in any activity that could damage our reputation

10. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Third-Party Services

The Service may contain links to or integrations with third-party services. We are not responsible for the content, terms, or practices of third-party services. Your use of such services is at your own risk.

12. Disclaimers

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EPICX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM:

• Your use of or inability to use the Service
• Unauthorized access to your data or transmissions
• Conduct of third parties on the Service
• Any other matter relating to the Service

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim, or $100, whichever is greater.

14. Indemnification

You agree to indemnify, defend, and hold harmless EpicX and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the Service
• Your User Content
• Your violation of these Terms
• Your violation of any third-party rights

15. Termination

15.1 By You

You may terminate your account at any time through the app settings or by contacting us. Upon termination, your right to use the Service will immediately cease.

15.2 By Us

We may suspend or terminate your account at any time, with or without cause, with or without notice, including for violation of these Terms. We may also discontinue the Service entirely with reasonable notice.

15.3 Effect of Termination

• Your access to the Service will be revoked
• Your User Content may be deleted (though we may retain backups)
• Any outstanding balances will be handled per our policies
• Sections that by their nature should survive will survive termination

16. Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where EpicX is registered, without regard to conflict of law principles.

16.2 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except for claims that may be brought in small claims court. You agree to waive your right to a jury trial and to participate in class actions.

16.3 Informal Resolution

Before initiating arbitration, you agree to contact us at admin@goldenepics.com and attempt to resolve the dispute informally for at least 30 days.

17. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through the app or via email. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

18. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and EpicX.
• Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
• Waiver: Our failure to enforce any right does not constitute a waiver of that right.
• Assignment: You may not assign these Terms. We may assign our rights to any successor.
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

19. Contact Information

For questions about these Terms, please contact us:

• Email: admin@goldenepics.com
• General Support: support@goldenepics.com
• DMCA/Copyright: admin@goldenepics.com